Our word, in writing.

The Thor Standard

Seven things we commit to on every single booking. Not marketing lines — the standard we hold ourselves to, and the standard you can hold us to.

1. Licensed and compliant, always

Booking & Transport Limited, trading as Thor Transfer, operates under Transport for London Private Hire Operator Licence No. 11832. We’re not a driver working outside the rules — every booking is dispatched through a properly licensed operator.

2. DBS-checked drivers

Every driver who picks you up has been DBS-checked. Whoever is behind the wheel, that standard doesn’t change.

3. Fixed pricing, agreed upfront

The price you’re quoted is the price you pay. No surge pricing, no last-minute add-ons, no surprises on arrival. See our full fixed-price list.

4. Real flight tracking

For airport transfers, we track your actual flight — not just the scheduled time. If you land early or you’re delayed, your pickup adjusts with you.

5. Available 24/7

Flights don’t keep office hours, and neither do we. Thor Transfer is bookable and running around the clock, every day of the year.

6. A clear, fair cancellation policy

Plans change. Our published cancellation terms set out exactly where you stand if they do — see our Cancellation Policy for the full tiers.

7. Meet & greet on Executive and Luxury airport pickups

On Executive Saloon, Executive MPV and Luxury airport bookings, meet & greet is standard — your driver is there waiting for you, not the other way round.

Ready to book? Get a quote or see our fixed prices.